Refund policy

If you have received damaged or defective products, we apologise in advance and ask you to please email us at 10nicethings@gmail.com with your Name and Invoice Number so that we can expect your return.  Please indicate the reason for your return.

1. Goods can only be returned up to 14 working days starting the day after delivery.
2. Products are returned at your own cost, unused and undamaged in their original packaging.
3. The goods remain your responsibility until the goods have been received on 10 Nice Things premises.
4. Goods must be returned in full pack quantities. We cannot offer any refunds on partial packs.
5. Refunds don't include delivery charges.
6. 10 Nice Things will endeavour to process all returns within 3 working days of receipt of the return.